Program & data control

What is the first step when an MDM workflow or integration behaves unexpectedly?

Updated

MDMDebug logging

Direct answer

Reproduce the issue with useful logging enabled and record the exact user, record, action, and time. Debug logs can expose the sequence behind a workflow, client, or integration problem, but verbose logging should be controlled and disabled after the evidence is captured to avoid unnecessary growth or sensitive detail.

Practical checkpoint

Capture one clean reproduction and preserve the related configuration before changing multiple settings at once.

Original Managed Solutions sources

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