Licensing & support

What does CIMCO software maintenance generally cover?

Updated

CIMCO maintenanceSoftware updates

Direct answer

Software maintenance generally preserves entitlement to updates and new versions released during the active term. It should be distinguished from a support response commitment, implementation services, or an automatic production upgrade; confirm the current commercial terms and plan each upgrade deliberately.

Practical checkpoint

Before renewal or upgrade, verify covered products and seats, maintenance dates, available versions, compatibility requirements, and which support or services are included separately.

Original Managed Solutions source

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